| Shipping address |
TEIN USA Inc will ship all orders to the address provided by the customer.
TEIN USA Inc will not be responsible for any mis-ships due to data entry error or input errors.
TEIN USA Inc will ship within the Continental US Only(excluding AK, HI, FPO, APO & AFB). |
| Shipping Fee and method |
Customer is responsible for ALL shipping charges. All items will ship via UPS or USPS. |
| Back order |
In the event of a back order, you will be contacted by TEIN staff for information on the status of the back order. |
| Special order |
No cancellations on special orders will be permitted once ordered. |
| Returns |
All sales final; If there is a defect in the purchased item, TEIN must be notified within one (1) week following the receipt of the item. TEIN staff will then assist through the process. |
| Cancellation |
If an item requires to be cancelled, TEIN staff must be notified prior to shipping. No cancellation will be permitted once an item has shipped. |
| ETA |
TEIN will ship ordered items within the 1-2 business day of purchase order. Back orders and special orders will ship once the item(s) become available. |
| Payment |
TEIN will accept the payment listed below.
Paypal
Credit card(Visa, Master, Amex, Discover) |
| Refund |
ALL refunds are subject to a 3% handling/processing fee. |
| Contact Info |
Attn: Operation Sec.
TEIN U.S.A.,Inc.
9798 Firestone Blvd, Downey, CA 90241.
TEL: 562-861-9161
FAX: 562-861-9171
E-mail Address: 
Business hour: 9:30- 18:00(PST) Mon - Fri |
